This Privacy Policy explains what personal data gtongits collects, how it is used, and the rights you hold as a player based in the Philippines. We are committed to keeping your information secure and transparent.
A clear breakdown of the personal data gtongits handles and the purpose behind each category.
When you create an account on gtongits, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 18 years and to set up your player profile correctly. Your date of birth and identity details may also be used during account verification checks required under Philippine regulations. We do not collect more personal information than is necessary to operate your account and provide you with a safe gaming environment. All registration data is stored on secured servers and is never sold to third parties for marketing purposes.
To process deposits and withdrawals in Philippine pesos, gtongits collects payment method details such as your GCash or Maya account reference, or your local bank account information. Full card or account numbers are never stored directly on our platform — payment processing is handled through secure, encrypted channels. Transaction records including deposit amounts, withdrawal requests, and timestamps are retained for regulatory compliance and to resolve any payment disputes that may arise. We use this data solely to complete your requested transactions and to meet our obligations under applicable Philippine financial regulations. If you have questions about a specific transaction, the FAQ page provides guidance on how to raise a query.
We collect data about how you interact with the gtongits platform, including the games you play in the game lobby, the sports markets you browse in the bet section, session durations, device type, operating system, and browser information. This data helps us understand how players use the platform so we can improve performance, fix technical issues, and personalise your experience where appropriate. Usage data is also used to monitor for unusual activity that may indicate account security issues or potential violations of our Terms and Conditions. We do not use this data to build profiles for sale to advertisers or external data brokers. Aggregated, anonymised usage statistics may be used internally for product development and platform optimisation.
gtongits may collect general location data — such as your country or region — to ensure that access to the platform is consistent with applicable geographic restrictions and to comply with Philippine regulatory requirements. We do not collect precise GPS coordinates or track your physical movements. Device identifiers may be collected to help detect multiple accounts, prevent fraud, and maintain the integrity of the platform for all players. This information is processed in accordance with the Philippine Data Privacy Act of 2012 and is not shared with third parties except where required by law or to prevent fraud. If you believe your location data has been processed incorrectly, you may contact our support team using the details on the FAQ page.
Under the Philippine Data Privacy Act of 2012, you have specific rights over your personal data. Here is what you are entitled to and how to exercise those rights.
You have the right to request a copy of the personal data gtongits holds about you at any time. We will provide this information in a clear and readable format within the timeframe required by Philippine law. Access requests can be submitted through our support channel listed on the FAQ page.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update basic account details directly through your account settings, or contact support for changes that require verification. We will process correction requests promptly and confirm once the update has been made.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records. Erasure requests will be reviewed on a case-by-case basis, and we will inform you of the outcome. Note that some data may need to be retained for regulatory compliance even after account closure.
You have the right to object to the processing of your personal data for purposes beyond what is strictly necessary to operate your account. This includes the right to opt out of any non-essential communications. To exercise this right, contact our support team and we will action your request in line with applicable Philippine data protection rules.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used format so that it can be transferred to another service. This right applies to data you have provided directly to gtongits and which is processed on the basis of your consent or a contract. Portability requests are handled through our support channel.
If you believe your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact our support team first so we can attempt to resolve the matter directly. Details on how to reach us are available on the FAQ page.
How long we keep your data, who may access it, and the measures in place to keep it safe.
gtongits does not sell your personal data to third parties. We may share limited data with trusted service providers — such as payment processors and identity verification partners — strictly to operate the platform. All third-party partners are contractually required to handle your data in accordance with Philippine data protection standards and may not use it for their own purposes. We may also disclose data where required by Philippine law, court order, or regulatory authority. Any such disclosure is limited to what is strictly necessary and is documented in accordance with our internal data governance procedures.
We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine regulatory obligations. Transaction records and identity verification data are typically retained for a minimum of five years following account closure to comply with anti-money laundering and financial reporting requirements. Once the retention period has expired and there is no legal basis to continue holding your data, it is securely deleted or anonymised. You may request information about the specific retention period applicable to your data by contacting our support team through the FAQ page.
gtongits uses industry-standard security measures to protect your personal data, including encrypted data transmission, access controls, and regular security reviews. Sensitive data such as payment information is processed through encrypted channels and is never stored in plain text on our systems. Our internal teams operate on a need-to-know basis, meaning only authorised personnel with a legitimate operational reason can access your personal data. In the event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities in accordance with the timelines required by the Data Privacy Act of 2012. We continuously review and update our security practices to address emerging threats.
If you have questions about how gtongits handles your personal data, the FAQ page has plain-language answers for Filipino players. You can also review our Terms and Conditions and Responsible Gaming page for related information.